California Business Journal 
California Business Journal
Lean Change Management

Top 7 Principles of Lean Change Management Every Leader Should Know

Change is irreversible in the modern business environment. Traditional change management efforts fail nine times out of ten. They are too rigid and slow. They don't handle real-time feedback. This creates resistance and failed initiatives. Something new is…

By Joanie Moretti, California Business Journal

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Change is irreversible in the modern business environment. Traditional change management efforts fail nine times out of ten. They are too rigid and slow. They don't handle real-time feedback. This creates resistance and failed initiatives. Something new is required for the fast pace of the modern age. This new method goes by the name of lean change management. It connects the agile mindset with change management methodologies.

What is Lean Change Management?

Lean Change Management is a new, evolutionary organizational change methodology. It breaks away from the heavy, pre-planned change frameworks. It applies Lean Startup concepts and Agile methods instead. It focuses on producing change with minimal waste and maximum value. It views change as a process that is iterative in nature.

The Core Principle: Embracing Agility in Change

Traditional change models are linear. They assume that there is a linear path from A to B for change.

Principle 1: Promote Continuous Engagement and Collaboration

Top-down edicts create opposition. Individuals embrace what they get to help build. Lean Change requires co-creation. Leaders must engage employees early and frequently. They must establish change cohorts or advisory boards.

Principle 2: Check Changes With Experiments

Do not bet the farm on one giant rollout. Rather, take each change idea as a hypothesis. Try it out with a safe-to-fail experiment at a small scale. This is a Minimum Viable Change (MVC). An MVC is the minimum action required to test your idea. You can pilot one department. You can prototype and conduct a focus group.

Principle 3: Emphasis on openness and transparency

Secrets lead to gossip and fear. Radical transparency is the oxygen of Lean Change. Leaders should make the change process open to everybody. Use tools like change canvases or Kanban boards. Make visible what is under test, what the outcome is, and what the next step is.

Principle 4: Govern Change through Iterative Cycles

Forget the months-long, elaborate project plan. Break the change into tiny, iterative cycles. There are three steps to each cycle. Step one, you build a little piece of change (the MVC). Step two, you test its impact and gather feedback. Step three, you learn from the result and figure out what to do next.

Principle 5: Create Value, Not Waste

This is a direct adoption from Lean manufacturing. Waste is something that consumes resources and does not add value.

Principle 6: Take Note of and Consider Points of View

True listening is difficult. Most leaders don't listen to confirm their own thoughts. Lean Change demands empathic listening. Leaders must try to understand objections and concerns. Leaders must create safe channels for open feedback. Feedback is not dangerous.

Principle 7:  Create an adaptable nature and a Flexible culture.

The ultimate goal of Lean Change is a cultural shift. It concerns the development of an organization comfortable with change. Adaptability and resilience should be practiced by the leaders. The leaders should appreciate learning from both success and failure. This makes the culture psychologically safe.

Train Your Leaders and Coaches

Lean Change demands a new style of leadership. Leaders need to be facilitators and coaches, and not only commanders. Invest in changing your managers and change agents. A dedicated lean change management training course can give the tools and mindset change.

Conclusion

Lean Change Management is a realistic walk of complex change. It replaces planning inflexibility with learning. It is a method that acknowledges the human nature of change. It builds success on the foundation of collaboration, not compliance.

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