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CALIFORNIA BUSINESS JOURNAL
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How to Use Social Media for Your Small Business

It's the ideal time for small businesses to take advantage of the value of social media.

by California Business Journal Editorial Staff
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If you want to find new customers for your small business, you must engage with social media. Without the time and money, that big businesses have to invest in social media marketing, building and maintaining an online presence can feel overwhelming. However, there are many ways in which you can effectively use social media for your small business.

Understand Your Target Audience

To implement online marketing ideas for small business strategies, you need to know what content to place on the internet. Needless to say, you need an engaging website. But it can also be beneficial to create a blog, instructional or informative videos, and case studies. Once you have created an appropriate online strategy and uploaded the right type of content, you can begin using social media to drive potential customers to your sites. However, you must attract the right kinds of people to your content, so you must identify who your target audience is. To understand your audience, compile data about your current customers and use social media analytics tools to dig deeper into more precise demographics. Once you have developed a thorough knowledge of who is purchasing your products or services, you can tailor your social media plan to find others like your existing customer base.

Select the Right Social Media Platforms

Once you have data about your target audience, you need to select the right social media platforms. For instance, if your target customers are millennials, it could be better to focus on building a profile on sites like Snapchat and Instagram than Facebook. Perform research to discover the demographics of users on different social media platforms, so you can determine which sites need to be your priorities. It is much better to create quality than quantity. So, it is best to focus on two or three social media networks in which you can build your presence than to have a weak presence on every platform out there.

Build Brand Awareness

To engage people on your social media platforms, you need to build a credible reputation. That means getting a good number of followers. However, you do not want to focus on quantity alone. You need to attract followers who will actually be interested in your business’s products or services. To connect to the right people, build brand awareness. Begin by using visual marketing, so you have a consistent approach to the visual design of your website, logo, blog, and social media graphics. A consistent design theme is also crucial in your product packaging to build a stronger brand identity. In addition to visual marketing online, companies should invest in custom packaging that is consistent with their brand image on social media and other platforms. 

The visuals should represent what your company is about and engage the potential customers you have identified as your target audience.

Use the Right Tools

To make a success of your small business’s social media presence, you must take advantage of the many useful tools available. By using the right tools, you can simplify or automate much of the work that goes into building and maintaining your online presence and help to boost your productivity at the same time. Here are some excellent tools that can help your small business succeed.

–Engagement Management Tools: These help you to centralize all messages and mentions directed at your business in one handy dashboard, so you do not have to log into each separate social media account.

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–Analytics Tools: Analysis tools for your social media platforms can help you to identify whether your marketing is effective and what you can do to improve it.

–Content Curation Tools: To have a successful social media account that attracts new views each day, you need to regularly-upload visually-appealing content. By using a content curation tool, you can get help in finding and organizing the right content to share.

Tags: brand imagefocusHow to Use Social Media for Your Small BusinessmarketingOnline MarketingOnline Presencesmall businessSocial Media
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California Business Journal Editorial Staff

California Business Journal Editorial Staff

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