The best CBD companies of 2024 will certainly be those that embrace the potential new information technologies are delivering while remaining rooted in legacy traditions that keep the CBD industry wholesome and consumer-centered. In this guide, we’ll provide updates on how the CBD market is evolving, empowering brands to reach shoppers of every age and disposition.
AI and CBD Are Now Mainstream
Recently, OpenAI wowed the world once again with the launch of Sora, a tool that transforms text into short-form videos. It’s now possible to create photorealistic landscapes, fantasy realms, or even video memes with this next-generation machine-learning tool.
CBD and AI have shared a very close trajectory on their timelines of entering the mainstream. The world started treating both topics seriously in the mid-2010s, and now that we’ve officially entered 2024, CBD and AI are decidedly in their sophomore eras.
Savvy CBD brands are using AI more than ever before, but in the right ways. Try to put anything hemp or cannabis-related through most AI tools, and you’re likely to be stonewalled. AI text generators can be very useful in some areas of CBD web design, though, and AI customer service “agents” have experienced a breakthrough in development recently.
Shoppers Are Focused on Truth
As the development of the Grok chat bot shows, an ever-growing subset of shoppers and internet users want AI tools that are unbiased and deliver the most helpful (and sometimes humorous) information possible. Nowhere is this trend more apparent than in the CBD industry, where companies that offer total transparency and actively pursue certification are rapidly outperforming industry relics that continue to position CBD as a nearly supernatural substance.
That’s not to say none of the CBD legacy is worth preserving. Shoppers love CBD’s natural aspects. They just want to make sure their hemp products don’t contain any contaminants and that they actually deliver the effects advertised.
Overall, Western consumers are fed up with being lied to. As everything from the development of AI tools to the rhetoric of political campaigns demonstrates, truth is swinging back into focus. The type of people who like CBD have moved on from previous decades of frivolity and want only the best ingredients and the straightest facts.
Prices Are High: Focus on Solidarity
At this stage, there’s no denying the reality of inflation that is currently affecting nearly every person in the world who is in a position to buy CBD products. Rather than unexpectedly raising prices on shoppers who are already tired of always paying more, carefully telegraph any price changes while renewing your pledge to quality and customer support.
Even in times of economic difficulty, there remain opportunities to thrive. CBD companies that overspent on frilly packaging or ineffectual marketing will soon be forced to fall back on the quality of their products. If shoppers find that quality to be insufficient, they’ll move onto competitors: specifically, those companies that used this period of tightening as an opportunity to tighten up their own ships, offering even better CBD products than they did before.
Cutting costs overall will be an essential strategy throughout 2024. AI and machine learning come into play here again since there are now excellent tools you can use to analyze inefficiencies in your operational structure. In the end, it’s entirely possible that you might be offering better products for lower prices and have more loyal customers at the end of this year than you did at the beginning.
The CBD Generation Is Here
Children born in the last decade, the so-called “alphas,” will never remember a time without CBD. On the other side of the spectrum, one of the most unexpected yet welcome miracles of the CBD revolution has been the cannabinoid’s positive impact on the older and elderly.
In time, nobody will remember that CBD was ever anything but a mainstream and fully accepted substance. The era of appealing for hemp revolutionaries to buck the status quo is over — too many shoppers were led astray by villains hiding under this cloak of heroism.
Nowadays, CBD shoppers demand substance over idealism. To them, CBD is an everyday substance that they’ve determined plays an essential role in their lives. Appeal to this no-nonsense attitude to reach the information-saturated and increasingly discerning consumers taking center stage in today’s economy.
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