• About
  • Contact
  • Testimonials
  • Newsletter
  • More
    • Demographics & Advertising Rates
    • Terms & Conditions
Monday, March 27, 2023
No Result
View All Result
California Business Journal
  • Front Page
  • Business
  • Finance
  • People
  • Featured
  • Opinion
  • Technology
  • Law
  • News
  • Food
  • Art & Culture
  • Human Interest
  • Education
  • Insurance
  • Real Estate
  • Health & Fitness
California Business Journal
Tips to finance a startup

4 ways to improve the customer experience on your website

Without the right consumer experience, visitors to your ecommerce website will simply search elsewhere, leaving your business to flounder whilst you wonder where it all went wrong.

by California Business Journal Editorial Staff
A A
Share on FacebookShare on Twitter

When it comes to online retail and ecommerce, it’s not always easy to get your voice heard. Especially if you’re an SME trying to find your place online. It’s easy to think that because you’ve got an amazing array of products and competitive prices, that your business cannot fail – the reality, however, is quite different.

Without the right consumer experience, visitors to your ecommerce website will simply search elsewhere for the products they need, leaving your business to flounder whilst you wonder where it all went wrong. Curating an engaging and straightforward customer experience on your website will not only help secure a sale but also have your visitors returning again and again.

Want to know more? Read on for some straightforward ways to improve the customer experience on your website.

Make payments simple

Say your website manages to pull in a customer and they decide to make a purchase – great! However, if the subsequent payment process is slow, clunky, and complicated then they’ll not only be less likely to use your site again but they could be led to believe your site is unreliable and potentially fraudulent. Investing in a virtual terminal means you can take orders without the physical credit card and it’s one of the easiest ways you can improve the overall experience on your e-commerce site. The right virtual terminal means your customers can even set up subscription billing and you can create fully customized contracts, depending on the services you provide. The more flexible and reliable your payment options are, the better your e-commerce site experience will be.

Make your web pages load faster

No one likes a slow website; did you know that most online customers expect a website page to load fully in less than 2 seconds? If this doesn’t happen, then they’re likely to switch off and look elsewhere. Increasing the speed of your website could mean reducing the number of HTTP requests your site makes, reducing server response times as well as CSS and JavaScript files. If you’re unsure, consider reaching out to a website technician or your site provider for advice.

ADVERTISEMENT

friends look at cool websiteEnsure your layout is attractive

Pop ups, flashing gifs, even loud music and videos that automatically play – many so-called “modern” website features can play havoc with the user experience and harm the overall layout of your site. A sleek, well-designed website that is easy to navigate will always get a positive response from visitors. Take a look around at other websites to get a feel for different kinds of layouts and consider implementing them. Ensure your color scheme complements your brand and is not distracting and keep your navigation simple.

Be wary of errors

Spelling or grammar mistakes in your content or product descriptions could spell disaster for the overall user experience. If a site has poor spelling and grammar, then a visitor is less likely to trust your brand and may look elsewhere. Keep your content fresh and your accuracy levels high to decrease the bounce rate from your site.

Related Posts

Google-Store-London
10 Websites with the Best User Experience
A Satisfied Customer Is The Best Business Strategy of All
3 Tips For Improving Customer Experience
Why a Good Graphic Design is Important for Your Business Website
4 Reasons Why a Good Graphic Design is Important for Your Business Website
5 UX Design Tips To Improve Conversion Rates
5 UX Design Tips To Improve Conversion Rates
4-Effective-Communication
5 Ways Better Communication Can Increase Your Customer Base
customer acquisition vs. retention costs
Customer Acquisition vs. Retention Costs
The business of online customer reviews
The business of online customer reviews
Magento
Top 5 Magento Plugins for Ecommerce Websites
web designing
When Should a Small Business Invest in Web Design? 
Customer Service Manager
Why Customer Success Manager is Now the Most Valuable Position In Your Company

 

 

Tags: customer experienceE-commerceeCommerceimprove customer experience on your websiteimprove the customer experience on your websiteinvestingmusicPopSecureservertrust
ADVERTISEMENT
California Business Journal Editorial Staff

California Business Journal Editorial Staff

Related Posts

Why a Good Graphic Design is Important for Your Business Website
4 Reasons Why a Good Graphic Design is Important for Your Business Website
Magento
Top 5 Magento Plugins for Ecommerce Websites
Customer Service Manager
Why Customer Success Manager is Now the Most Valuable Position In Your Company
Google-Store-London
10 Websites with the Best User Experience
5 UX Design Tips To Improve Conversion Rates
5 UX Design Tips To Improve Conversion Rates
customer acquisition vs. retention costs
Customer Acquisition vs. Retention Costs
A Satisfied Customer Is The Best Business Strategy of All
3 Tips For Improving Customer Experience
4-Effective-Communication
5 Ways Better Communication Can Increase Your Customer Base
The business of online customer reviews
The business of online customer reviews
web designing
When Should a Small Business Invest in Web Design? 
advertisement
ADVERTISEMENT

CBJ Newsletter

Facebook Twitter LinkedIn Instagram LinkedIn

Advertise With CBJ

Contact Rick@CalBizJournal.com

CBJ Rates and Demographics

Job Postings

CEO Wanted


Requirements: BS/BA + 2yrs of Business Managing Experience

Mail Resume: Grand Life, Inc. 14647 Northam St. La Mirada, CA 90638.

$114,754/year

ADVERTISEMENT
1REALTOUR-SAN DIEGO-WEB DESIGN
Facebook Twitter LinkedIn LinkedIn Instagram Youtube
C B J   LOGO  SVG-01
  • About
  • Contact California Business Journal
  • Testimonials
  • Demographics & Advertising Rates
  • Terms & Conditions

Categories

  • Art & Culture
  • Business
  • California Hotel Listings
  • Daily Updates
  • Editor's Choice
  • Education
  • Featured
  • Finance
  • Food & Dining
  • Health & Fitness
  • Human Interest
  • Insurance
  • Law
  • Lawyers
  • Marketing
  • Medical
  • News
  • Newsletter
  • Opinion
  • People
  • Popular
  • Real Estate
  • Social Media
  • Technology
  • Uncategorized

CBJ Partner Firebrand Media

Laguna Beach Independent Newspaper
 Laguna Beach City Guide
 Newport Beach Independent Newspaper
Newport Beach Country Club Magazine
  Montage Magazine
 Omni Escapes Hotel Magazine
 Bespoke Concierge New York
 Evans Hotels
 Laguna Beach Magazine
 On The Menu Laguna Beach
 Newport Beach Magazine
Coastal Real Estate Guide (NB,LB, CDM)
Monarch Beach Resort Magazine
 Pacific Coast Magazine (SoCal)
Sea Island Life Magazine
Salamander Hotel & Resorts Magazine
 View our entire portfolio

 

Most Viewed

  • Gavel, scales of justice and law books

    Lawsuit Basics: How Much Does It Cost to Sue Someone?

    0 shares
    Share 0 Tweet 0
  • Investigation: Can TriumphFX Take Your Money?

    0 shares
    Share 0 Tweet 0
  • The Impact of Covid: Racing to Buy Second Citizenships

    3 shares
    Share 0 Tweet 0
  • What to Do When an Online Casino Refuses to Pay Out Your Winnings

    0 shares
    Share 0 Tweet 0
  • The Truth About Temu: Where Is It From?

    0 shares
    Share 0 Tweet 0
  • Top 5 Flavors On Elf Bar BC5000 Review

    0 shares
    Share 0 Tweet 0
  • NFL Paychecks: How Do NFL Players Get Paid?

    0 shares
    Share 0 Tweet 0
  • Temu’s New Shipping Policy Is A Smashing Hit For Shoppers All Over the Country

    0 shares
    Share 0 Tweet 0
  • Five Reasons Why The Government Does Not Like Bitcoin

    0 shares
    Share 0 Tweet 0
  • How to Start a Telecommunication Business: A Step-By-Step Guide

    0 shares
    Share 0 Tweet 0

Latest Articles

Can You Trust Temu on Facebook and its Referral Games and Rewards?

Can You Trust Temu on Facebook and its Referral Games and Rewards?

Shoe Packing Isn’t as Easy as You Think on Moving Day

Shoe Packing Isn’t as Easy as You Think on Moving Day

How to Prepare Your Home for a Successful Sale

How to Prepare Your Home for a Successful Sale

Is It Possible to Track Facebook Messenger Secretly?

Is It Possible to Track Facebook Messenger Secretly?

How To Date Over 60 Successfully?

How To Date Over 60 Successfully?

BioLargo’s PFAS Treatment Technology Meets EPA’s Proposed New Drinking Water Standards

BioLargo’s PFAS Treatment Technology Meets EPA’s Proposed New Drinking Water Standards

7 Factors to Consider While Picking the Right Freight Carrier for Your E-Commerce Business

7 Factors to Consider While Picking the Right Freight Carrier for Your E-Commerce Business

The Marketing Effect On Healthcare and Wellness Organizations

The Marketing Effect On Healthcare and Wellness Organizations

5 Reasons Why E-Commerce Businesses Rely So Much on Third-Party Logistics (3PL) Services

Why E-Commerce Businesses Rely So Much on Third-Party Logistics (3PL) Services

Making The Smart Choice: Why You Should Shop Online For Best Selling Products

Making The Smart Choice: Why You Should Shop Online For Best Selling Products

California Business Journal | California Business News, California News Media, California business articles | Orange County, Los Angeles, San Diego, Inland Empire, Northern California, San Francisco | Huntington Beach CA 92649 | (949) 648-3815
ALL RIGHTS RESERVED BY CALIFORNIA BUSINESS JOURNAL.
Site Design by 1REALTOUR

No Result
View All Result
  • Front Page
  • Business
  • Finance
  • People
  • Featured
  • Opinion
  • Technology
  • Law
  • News
  • Food
  • Art & Culture
  • Human Interest
  • Education
  • Insurance
  • Real Estate
  • Health & Fitness

California Business Journal | California Business News, California News Media, California business articles | Orange County, Los Angeles, San Diego, Inland Empire, Northern California, San Francisco | Huntington Beach CA 92649 | (949) 648-3815
ALL RIGHTS RESERVED BY CALIFORNIA BUSINESS JOURNAL.
Site Design by 1REALTOUR