A transcription service is a business service that transforms spoken word into written or electronic text. They are essential in the sectors of media production, education, business enterprise and court reporting/depositions. If you work in one of these industries, then you are probably looking to hire a transcription service provider. But what exactly makes a good transcription service? What qualities should you be on the lookout for? That’s what we shall be discussing in our article today. Keep reading to find out the 5 different things you should consider before hiring a transcription service provider.
1.) Accuracy of Transcriptions
First and foremost, you want a transcription service provider who actually creates accurate transcriptions. Otherwise, what’s the point in hiring one? You will just end up wasting your money. So, make sure to hire somebody who priorities accuracy in their transcriptions. This is particularly important in the education sector. You don’t want to be delivering a lower standard of education to your pupils with disabilities. In this regard, we suggest using the service provider Verbit, as they are renowned for their impeccable accuracy.
2.) Transcribe and Translate
Ideally, you want your transcription service provider to also specialize in translations. This means your organization won’t be excluding people from different nationalities. The best service will accurately and efficiently translate spoken word from one language to another, whether this is for web conferences or captioning videos.
3.) Getting Your Money’s Worth
When choosing your service provider, you should look at the price tags attached to the transcription packages. Some providers will offer smaller packages for a low price, whilst others might be more expensive but have a greater selection of solutions. It’s important to compare different providers and see who offers the best deal, so you can get your money’s worth whilst still ensuring you have a high-quality transcription service.
4.) Checking the Reviews
Transcription service providers want you to invest in their solutions and so they will paint a perfect picture of themselves. However, this isn’t always an accurate representation of the service provider. That’s why it’s important to do some research and learn from other people’s experiences with the company to discover which service provider would be best for you. So, search the internet and find out what other customers have said before hiring anybody.
5.) Turnaround Time
It’s very important to choose a transcription service provider with a good turnaround time. By this, we mean they are able to quickly and accurately supply transcriptions. This is crucial because, otherwise, there will be a delay between the speaker saying something and the other conversation participants actually knowing what they said. This will lead to a breakdown in communication and affect the quality of the transcription. As such, make sure to choose a service provider who has a good turnaround time.
These are some of the main things to consider before hiring a transcription service provider. With this information in your back pocket, you should be able to find the best supplier for your organization.