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The COVID-19 Impact on Employee Trust in HR Departments Across the UK

By California Business Journal Editorial Staff

With online HR systems for businesses, organizations can store all employee records showing the employee the specific details they have on file and track their professional development progression.

However, with the COVID-19 pandemic still having a long-lasting effect on both employees and business managers, has the pandemic contributed to trust levels increasing or worsening? A Cezanne HR survey revealed that 32.1% of employees believed their relationship with HR improved since the pandemic.

Another positive impact that the COVID-19 pandemic has had on UK employees is how they view their HR department as a whole. While there was some doubt in previous years, it seems like these doubts have been erased after seeing just how well trained and prepared their HR department is.

Why Trust Matters

More Energy at Work

Employees will likely be more productive when trust is high in the workplace. They are less likely to worry about things such as office politics and how others perceive their workers.

When employees feel like they can trust their manager, they will have more energy and focus at work. This is because they don’t have to worry about the distractions of not trusting their manager.

Less Stress and Conflict

Employees who don’t trust their HR department are more likely to be stressed and have conflicts with others in the workplace.

This is because they feel like they can’t communicate effectively and lack transparency on what is going on within their team or business as a whole.

Keeping Trust Levels Consistent

Businesses need to be transparent with their employees about what is happening. Employees need accurate information from their employers to make the best decisions for themselves.

HR departments should also continue to be organised and communicative during this time. Employees need to feel like they control their work situation, so HR needs to keep everyone updated on what is going on.

Summary

Trust helps people feel comfortable in their jobs and gives them the motivation to perform at their highest potential.

Business owners need to continue to regularly communicate with their employees and check-in to see how they are feeling and if there’s anything else that they need help with, especially as the aftermath of the COVID-19 pandemic is still occurring.