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Tag: cyber

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Not Boxed In

Even before the pandemic, one of the Bay Area’s biggest employers already had flexible schedules, collaboration tools and remote teams.

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The Future of Service

It cost businesses 3-5 times ROI to bring on a new customer than it costs to retain one. “Customer experience is a marketing ‘cost’ that, when done right, pays huge dividends,” says Jonathan Shroyer, Founder...

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