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Tag: customer experience

spark - Sparking Advancement

Sparking Advancement

For all the agonizing “push one for customer service”, “accidental” disconnects and woeful endless ‘Muzak’ on customer service calls, the ...

feat2 1 - 'QOLTURE' SHOCK

‘QOLTURE’ SHOCK

The differentiator in today’s furniture-purchasing world is being completely online. No big showrooms to lease, no print catalog, small overhead. ...

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