Excelling in Supply Chain Management

At Goldsun, a leading manufacturer and exporter based in Vietnam, Quan H. Pham leads his team in the packaging division with an eye on global relations. Pham touts his experiences living in Sydney, Australia, for exposing him to other cultures, new people, and new experiences. These experiences have allowed Pham to work with and understand clients from diverse cultures and backgrounds.

While taking his postgraduate degree at the University of Sydney, in Supply Chain Management and Logistics, Pham worked at a bustling shoe store in the Central Business District. The CBD is diverse, and Pham took every chance to speak with and learn about cultures from new people. After graduation, Pham returned to Vietnam to work for Goldsun and immediately used everything he’d learned about interacting with others. This curiosity and salesmanship helped Pham speak with international clients, understand their needs, and then share those needs with his team. Pham brings this same curiosity and understanding to supply chain management.

Pham’s early experiences in sales across industries – homeware, fashion, and luxury accessories – paired with his degree in supply chain management have given him a unique and nuanced understanding of customer behavior and market demands. With these insights, Pham can match market expectations and client needs with supply chains and operations management. Pham’s skills are in high demand in international trade.

“Making the shift to operational management is difficult but I trust my skills, my knowledge and my team. I am grateful that Goldsun trusts me to help lead the company towards a challenging global business landscape.”

His achievements reflect his approach to integrating sales insights with operational strategies. Pham has, on several occasions, closed the gaps between factory operations and global clients, enhancing skills, processes, and market insights across the board. His strong leadership fosters trust and cultivates long-term partnerships, which are vital for sustained business growth.

Part of his sales approach that translates well into supply chain management is his trust in his team. By allowing team members to lead projects through their own lens, team members can learn and gain experience in a hands-on way. He has flexibility in leadership that supports his team, encourages continuous learning, and prepares team members for challenges. His team continues to exceed its goals. Taking this approach and applying it to supply chain management encourages flexibility. Supply chains, as has been noticed in the past four years, can be interrupted, which can cause complete chaos for manufacturers. By listening to his team, suppliers, and middlemen, Pham can pivot to other suppliers and meet any challenges that might arise.

Huge changes are coming to the B2B sales landscape, influenced by political shifts and a growing emphasis on ecological sustainability. Understanding these factors, clients, and markets and adapting his team accordingly ensures that Goldsun will remain an industry leader.

A foundation in sales can be a powerful asset in operations and supply chain management. Quan H. Pham has the knowledge, skills, and life experiences to excel in supply chain management.

Tom White, Special to California Business Journal