Transforming Healthcare: New Mobile Service Brings Urgent Care to Your Doorstep
Southern California residents have a new way of accessing at-home care with the launch of Falck Mobile Care, a mobile service designed to address immediate and unplanned healthcare needs in the comfort of patients’ homes. With the growing demand for timely access to healthcare, this innovative solution is patient-focused and helps avoid long waits in crowded emergency departments; through Falck’s logistics excellence, the team has developed a model that keeps costs accessible with and without insurance.
“About 87% of ER visits could be managed in other settings,” explains Anne Montera, Program Manager at Falck Mobile Care and Registered Nurse. “Our service was created to offer more accessible and affordable healthcare solutions right in the comfort of people’s homes.”
Falck has already succeeded in international markets, and Southern California is the latest region to benefit from this innovative model. During a live demonstration, Montera and Dr. Freddy Sotelo, MD, MPH, showcased the telehealth-enabled service designed to provide care for patients with non-life-threatening conditions.
A Needed Alternative to Overwhelmed Healthcare Facilities
According to the California Department of Health, the median time spent in emergency rooms is three hours, a significant increase from the national average. As healthcare facilities continue to strain, Falck Mobile Care becomes a valuable alternative.
“Many visits to ERs are for non-urgent conditions, yet patients face long waits,” said Dr. Sotelo.
In 2021, California’s emergency centers recorded over 12.9 million visits, with approximately one-third of those for non-life-threatening issues. Falck Mobile Care offers essential relief to busy parents, seniors, and other patients and to the healthcare system as a whole. By addressing non-life-threatening conditions outside of the ER and urgent care settings and managing and stabilizing patients before their conditions escalate, Falck Mobile Care aims to reduce the strain on emergency departments.
Convenient, Personalized Care
Falck Mobile Care’s mobile units are fully equipped to address a wide range of medical needs. Each unit is staffed by healthcare professionals tailored to the patient’s needs. Utilizing advanced telehealth technology, patients will always connect with board-certified emergency physicians, ensuring that convenience and affordability never come at the expense of high-quality care.
Montera emphasized, “We will work with you. It’ll be a very patient-centered approach.” Care coordinators will assist with eligibility, follow-up, and connecting patients to the right healthcare resources.
Bringing Healthcare Home
With its official launch in Southern California, Falck Mobile Care is determined to change how residents think about urgent healthcare. Instead of waiting in long lines at local care centers or hospitals, patients can now call for a mobile unit, bringing quality care directly to their door.
For more information on Falck Mobile Care and its services, visit their website or contact their team to learn more about this innovative step in healthcare delivery.
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