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Claire Cattone, California Business Journal

The Future of Customer Service: Call Center Outsourcing

Introduction In the current digital world, customer service has become increasingly significant for businesses to establish and maintain strong relationships with their customers. Customers today expect a seamless and effective…

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The California Business Journal Newswire

The Role of Gamification in Online Casino Security

Gamification remains a tool for gaming, according to several casino news Canada sites. Learn how this tool is improvising security for players at online casinos.

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Jackie Crowley, California Business Journal

Psychometric Tests: Benefits and Tips to Prepare for Them

“Psychometric” is derived from two words, Psycho + metry, which means Mental measurement. A psychometric test is an assessment to evaluate a candidate’s performance, skills, abilities, knowledge, personality and attitude.…

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Susan Belknapp, Senior Writer, California Business Journal

Venture Capital Firm TRAC Doesn’t Just Invest; See What Else It Does With its Innovative Proprietary Intelligence Technology

Last year, California Business Journal wrote about San Francisco-based TRAC, in The Secret to Spotting a Unicorn, where founding partners Fred Campbell and Joseph Aaron described their VC’s unique business…

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Joanie Moretti, California Business Journal

Inflation-Indexed Annuities: Protecting Your Retirement Income from Inflation

Are you prepared for retirement? Inflation is one of the most important aspects to consider when planning for your financial future. Inflation significantly impacts retirement income and can reduce purchasing…

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