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Tag: Ken Babineau

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MR. NICE GUY

Ken Babineau’s former bosses didn’t think he could cut it in the fierce and competitive automobile industry because he was ...

John Sanderson with Big Red sitting

CHECK MATE

John Sanderson has lived a fascinating life that has taken him from Australia and England to Turkey and the USA. ...

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The Future of Service

It cost businesses 3-5 times ROI to bring on a new customer than it costs to retain one. “Customer experience is a marketing ‘cost’ that, when done right, pays huge dividends,” says Jonathan Shroyer, Founder...

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